Job Description: Customer Service Associate – Work From Office
Role & responsibilities
Interface with Customers via Inbound/Outbound calls/Chats/Emails for the purpose of resolving routine problems with products or services
- Greet Customers in a courteous, friendly, and professional manner using agreed-upon procedures.
- Clarify Customer requirements; probe for and confirm understanding of requirements or problems.
Candidate Profile-
- Undergrad Freshers can apply too.
- Excellent verbal and written communication skills.
- Flexible with 24/7 Environment.
Requirements for Customer Service Associate – Work From Office
- Previous experience in BPO sales or customer service is highly desirable.
- Excellent communication skills, both verbal and written.
- Strong persuasive and negotiation abilities.
- Ability to work in a fast-paced and target-driven environment.
- Good problem-solving skills and ability to handle objections effectively.
- Proficiency in using CRM software and other sales tools.
- High school diploma or equivalent; a bachelor’s degree is a plus.
Benefits:
- Competitive salary package with attractive incentives and bonuses.
- Comprehensive training and ongoing professional development.
- Opportunities for career growth and advancement within the company.
- Health insurance coverage.
- Paid vacation and sick leave.
- Fun and engaging work environment with regular team-building activities.
How to Apply:
Virtual Interviews Available call or whatsapp
Vineet Goel HR- 8800521322
To apply for the position please email your updated resume on :- vineet.goel@globiva.com
Role: Customer Success, Service & Operations – Other
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations – Other
Education: Graduation Not Required
About Company
Company Info
Address: 2nd Floor, Plot No. 418-419 AIHP Signature, UDYOG VIHAR, PHASE IV, GURGAON Gurgaon, Haryana, GURGAON, Haryana, India
