Work From Home Customer Care Executive - StarTek

Job Description – Work From Home Customer Care Executive

  1. Scope of work proposed to be handled:
  • Service Partner will handle all voice calls from Flipkart (FK) customers, required languages are Hindi and English
  • All agents shall fluently speak, write and comprehend in English, and Hindi.

Criteria – Work From Home Customer Care Executive

1.     Excellent communication in English

2.      Experience & Graduate both can apply.

3.      Experienced candidates must have minimum 1 year documented experience  in any customer service   

          BPO/SALES/MARKETING/HOSPITALITY/AVIATION/COUNSELOR)  

4.       Males and Females should be Comfortable working in 24/7 shifts.

5.       Six days working/ rotational off

6.       Immediate joining

7.      Training is paid / mandatory to clear certification post training.

Screening Rounds:

  • HR Round
  • Functional round
  • Psychometric test
  • Typing test – 25/90(Minimum)
  • Voice Versant test – Level 4 Minimum

Salary – Work From Home Customer Care Executive

Agent – 14,500(Freshers) and 15,500 to 20,500 K(Exp) CTC/Per month basis fresher and experience.

Role: Customer Service

Industry Type: BPO / Call Centre

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations – Other

Education: Any Graduate

About Company

StarTek is a customer engagement business process outsourcing company. The company operates its business through six reportable segments, based on the geographic regions: Americas, Malaysia, India and Sri Lanka, Australia, South Africa, and Rest of World. Its service offerings include customer care, sales support, inbound sales, complex order processing, accounts receivable management, technical and product support, up-sell and cross-sell opportunities, customer intelligence analytics and other industry-specific processes. Americas contribute the majority of the revenue.

Company Info Address:

Startek Aegis Customer Support services Pvt. Ltd. 16 Meera Bai Marg, Hazratganj, Lucknow 226001

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