Job Description: Work From Home | Quality Analyst

1. Excellent Verbal and Written Communication Skills
2. Willing to work night shifts (Non-Rotational)
3. 5 days working
4. Fixed Saturday & Sunday off

Key Responsibilities:

• Good to have experience as a Quality Analyst/Quality Auditor/Call Auditor.
• Ability to seamlessly manage conflicts.
• Good to have a basic understanding of BPI tools (Pareto etc.)
• Proficiency in MS Excel required
• Self-motivator
• Positive attitude & Flexible
• Ability to perform with minimum supervision
• Excellent communication and interpersonal skills

Education & Experience:

• Positive attitude
• Flexible & Aggressive
• Excellent communication skills (Spoken and Written)
• Work independently with little supervision in a fast-paced agency environment
• Goal-oriented; have a burning desire to be successful
• Graduate in any field
• Strong work ethic
• Comfortable working in a fast-paced, rapidly changing environment
• Must have a reliable internet connection
• Must have a demonstrated ability to work within tight deadlines.
• Willing to work night shifts

Benefits & Perks

1. Monetary Awards
2. 5 Year Retention Bonus
3. Referral Policy
4. Internet Reimbursement
5. Router UPS Reimbursement
6. Term Life Insurance
7. Accidental Insurance
8. COVID Insurance (Family Floater)
9. Group Medical Insurance (Family Floater)
10. On-call doctor support
11. COVID Protocols
12. Sodexo Benefit
13. Leave Policy
14. Leave Encashment
15. Bank Assistance
16. New joiners approbation reward
17. Employee’s State Insurance
18. Gratuity
19. Provident Fund

Role: Quality Assurance – Other

Industry Type: Recruitment / Staffing

Department: Quality Assurance

Employment Type: Full Time, Permanent

Role Category: Quality Assurance – Other

Education UG: Any Graduate

About Company

Spectraforce Technologies Inc. (Spectraforce) www.spectraforce.com, headquartered in Raleigh, NC, USA is a global IT Services and Consulting Company with 4 centers worldwide. Spectraforce offers a powerful suite of IT and Consulting services allowing companies to embrace the challenges of meeting and exceeding their IT needs with an aggressive Total Cost of Ownership. Spectraforce Technologies (India) Pvt. Ltd., based in India with three locations – Pune, Hyderabad and Chandigarh is a wholly owned subsidiary of Spectraforce Technologies Inc.

We enable companies to focus on their core business, while we manage the intricacies of building quality, cost effective and on time IT solutions. We work closely with a variety of clients ranging from Fortune 1000 to small and midsize companies offering them IT consulting, specialized ITES and App Development and Maintenance services.

Spectraforce achieves the above through its various service offerings backed by a strong Management team with deep IT Delivery experience.

Company Info Address: 203,P-2,Pentagon Towers,Magarpatta City,HADAPSAR, PUNE, Maharashtra, India