Job Title: Human Resource Associate
Location: Multiple Locations In India
Department: HR
Employment Type: Full-Time
About Swiggy
Founded in 2014, that offers a wide range of services, including food delivery, quick commerce (Swiggy Instamart), and same-day package deliveries (Swiggy Genie), all through a unified app.
About the Role: Human Resource Associate
We’re Hiring | HR Professionals Across All Levels
Are you passionate about people, culture, and driving organizational success? We’re expanding our Human Resources team and are looking for dynamic HR professionals across multiple business verticals and levels of experience.
Whether you’re an experienced HR leader or an enthusiastic fresher looking to kickstart your career, we have opportunities across junior, mid, and senior levels.
What You’ll Bring:
- Strong understanding of HR best practices and labor laws
- Ability to work across dynamic and diverse teams
- Problem-solving mindset and a people-first approach
- Excellent communication and stakeholder management skills
- Relevant qualifications in HR, Psychology, or Business Administration
Why Join Us?
- Be part of a fast-growing, people-centric organization
- Opportunity to work across different functions and business units
- Contribute to building a high-performance culture
- Competitive compensation and career growth.
Locations: Multiple Locations In India
Interview Questions and Answers for Human Resource Associate
1. Can you explain your experience with research and data validation?
Sample Answer: “In my previous roles, I have conducted extensive research using online sources to gather and validate information. I am proficient in evaluating credibility, cross-referencing data, and ensuring accuracy before submission. In an operations role, these skills help maintain data integrity and ensure compliance with industry regulations.”
2. How do you prioritize tasks when handling multiple projects with tight deadlines?
Sample Answer: “I use a combination of time management techniques, such as the Eisenhower Matrix, to categorize tasks based on urgency and importance. I also leverage project management tools like Trello or Asana to keep track of deadlines and ensure timely completion. Communication with stakeholders is key to managing expectations and ensuring smooth workflows.”
3. What strategies do you use to maintain accuracy in data entry and documentation?
Sample Answer: “I follow a systematic approach by double-checking entries and using validation tools to catch discrepancies. I also create checklists to ensure consistency and minimize errors. Additionally, I maintain detailed notes and documentation for future reference.”
4. Have you ever faced a situation where you had incomplete information? How did you handle it?
Sample Answer: “Yes, in a previous role, I encountered missing provider credentials while processing an application. I proactively reached out to the provider via email to request the necessary details and simultaneously checked alternate sources for verification. This approach ensured minimal delays and maintained workflow efficiency.”
5. What tools and software have you used for documentation and workflow management?
Sample Answer: “I have experience with Microsoft Office (Excel, Word) and Google Suite (Docs, Sheets). For workflow management, I have used tools like Trello, Asana, and Jira to track tasks, collaborate with teams, and maintain progress transparency.”
6. How do you ensure clear communication when working with clients and internal teams?
Sample Answer: “I prioritize clarity and conciseness in emails and documentation. I also ensure that all necessary details are included in my communication to avoid back-and-forths. Active listening and summarizing key points help in confirming mutual understanding.”
7. What interests you about this role at CertifyOS?
Sample Answer: “I am excited about the opportunity to contribute to an innovative company that is transforming healthcare operations. The role aligns with my research, data analysis, and operational management skills. I am eager to work in a dynamic, remote environment with a team that values efficiency and accuracy.”
8. Describe a time you identified a process improvement in a previous role.
Sample Answer: “In my previous job, I noticed inefficiencies in data entry, leading to errors and delays. I proposed an automated data validation system that significantly reduced errors and streamlined processing. This improvement saved both time and resources while enhancing accuracy.”
9. How do you handle repetitive tasks while maintaining efficiency?
Sample Answer: “I use a structured approach to minimize fatigue, such as setting short goals, taking brief breaks, and using automation tools whenever possible. I also maintain a high level of focus by periodically reviewing my work to ensure quality.”
10. What do you know about CertifyOS and its mission?
Sample Answer: “CertifyOS is redefining provider data management in healthcare with an API-first, automated platform. The company aims to improve efficiency, accuracy, and accessibility in licensing, credentialing, and network monitoring. I admire CertifyOS’s mission to eliminate friction in provider data infrastructure and its commitment to transparency and innovation.”
How to Apply
If you’re excited about this opportunity and believe you’d be a great fit, we’d love to hear from you! Apply now and be part of a team that’s transforming the future of healthcare operations.