Job Description: Sales Development Representative – IND (Freshers)
Position: Sales Development Representative (SDR)
Company: Volopay
Location: Remote (India)
Experience: Freshers are welcome
Employment Type: Full-Time
About Volopay
Volopay is a Y Combinator-backed fintech startup transforming financial operations for businesses. Our platform integrates corporate cards, bill payments, expense reimbursements, approvals, and accounting automation into a seamless solution. With a mission to empower businesses to grow and succeed, Volopay is expanding rapidly across Southeast Asia and beyond.
Backed by world-renowned investors, we aim to become a leading force in the fintech industry. Join us to be part of a team that values innovation, ownership, and a can-do attitude.
Key Responsibilities as Sales Development Representative
- Market Research: Identify potential markets and build a robust sales pipeline through in-depth market analysis.
- Outbound Campaigns: Design and execute prospecting campaigns across multiple channels, including email, LinkedIn, cold calling, and WhatsApp.
- Lead Engagement: Set up meetings to understand prospects’ needs, address their concerns, and gather critical client information.
- Objection Handling: Manage complaints and objections effectively to convert leads into demo opportunities.
- Feedback Integration: Collect client feedback and present actionable insights to the team and management.
- CRM Management: Maintain and update the CRM system regularly, ensuring accurate lead statuses and clean reports.
Skills & Qualifications: Sales Development Representative
- Communication: Exceptional verbal and written communication skills for interacting with diverse stakeholders.
- Basic Sales Knowledge: Familiarity with B2B sales processes, prospecting, and cold outreach methods is a plus.
- Networking: Ability to build and maintain a strong professional network for effective lead generation.
- Proactive Attitude: Independent decision-maker who takes initiative without waiting for instructions.
- Tech-Savvy: Comfortable working with CRMs and other sales tools.
Why Join Volopay?
Volopay is more than a workplace; it’s a community of passionate, driven individuals from diverse backgrounds. Here’s what makes us unique:
- Ownership: We trust you to lead and take responsibility for your work.
- Results-Oriented: Obstacles don’t stop us; we overcome them with determination.
- Curiosity: Encouraging innovation, we love seeing our team members wear multiple hats and explore new ideas.
Our team is a vibrant mix of musicians, athletes, entrepreneurs, and innovators who bring their unique perspectives to the table.
Interview Questions and Answers for Sales Development Representative
1. What excites you about joining Volopay?
Sample Answer:
“I am excited about Volopay’s vision of transforming financial operations for businesses. As a Y Combinator-backed startup, your emphasis on innovation and ownership aligns perfectly with my aspirations to contribute to impactful projects and grow in a dynamic environment.”
2. How would you approach building a sales pipeline from scratch?
Sample Answer:
“I would begin by conducting market research to identify target segments. Using tools like LinkedIn and email campaigns, I’d reach out to potential prospects with personalized messages. I’d track my efforts in a CRM and continuously optimize my approach based on feedback.”
3. Describe a time when you handled an objection or rejection effectively.
Sample Answer:
“In a group project at college, I proposed an unconventional idea that met with resistance. I patiently explained the benefits and addressed each concern raised by my team. Eventually, they agreed to try it, and the approach proved successful in achieving our goals.”
4. How would you prioritize leads in your CRM?
Sample Answer:
“I’d prioritize leads based on their level of engagement, company size, and alignment with Volopay’s offerings. For example, warm leads who’ve responded to campaigns or shown interest would take precedence over cold leads.”
5. What would you do if a potential client raises a complaint about Volopay’s platform?
Sample Answer:
“I’d actively listen to their concerns, empathize, and ensure them that their feedback is valued. After gathering details, I’d escalate the issue to the relevant team and follow up with the client to keep them informed about the resolution progress.”
6. How do you stay motivated when faced with repeated rejections?
Sample Answer:
“I see rejections as opportunities to learn and improve. By analyzing what went wrong, I refine my approach and keep a positive attitude, reminding myself that persistence and adaptability are key to success in sales.”
7. How would you design a cold email campaign for lead generation?
Sample Answer:
“I’d begin by researching the target audience to personalize the email content. The email would have a compelling subject line, a brief introduction about Volopay’s value proposition, and a clear call-to-action, such as scheduling a product demo. I’d also track the campaign’s performance using email analytics tools.”
8. What steps would you take to maintain accurate CRM data?
Sample Answer:
“I’d ensure every interaction is logged immediately after it happens. Regularly reviewing and updating lead statuses and adding notes from meetings or calls would help maintain clean and accurate data.”
9. How do you handle multiple tasks and tight deadlines?
Sample Answer:
“I prioritize tasks based on urgency and impact. For instance, I’d focus on high-priority leads first and delegate or schedule less urgent tasks. Using tools like task managers helps me stay organized and meet deadlines.”
10. Why should we hire you for this role?
Sample Answer:
“I bring a proactive attitude, strong communication skills, and a keen interest in sales and networking. My eagerness to learn and grow in a high-paced environment makes me an excellent fit for Volopay’s dynamic and innovative culture.”
