Project Operations Associate Work From Home for Freshers at SCALER - Apply Now

Job Description: Project Operations Associate

Location: Remote (Work from Home)
CTC: Up to 7 LPA
Joining: Immediate

Are you passionate about organizing chaos, driving results, and ensuring smooth project execution? As a Project Operations Associate, you will play a pivotal role in the success of our projects by collaborating with cross-functional teams, managing risks, and ensuring timely delivery of project milestones. This role offers an excellent opportunity to grow in project management within a dynamic and fast-paced environment.

About SCALER

SCALER is at the forefront of creating cutting-edge learning experiences and driving innovation in education. Our mission is to empower individuals and organizations to reach their highest potential. As a Project Operations Associate, you will be integral in ensuring our projects meet the highest standards of quality and execution.

Role Overview

The Project Operations Associate will assist in managing and supervising administrative, technical, and operational aspects of projects from inception to completion. Reporting directly to the AGM, you will support the planning, execution, and delivery of key projects while ensuring alignment with organizational goals and stakeholder expectations.

Key Responsibilities as Project Operations Associate

1. Project Planning and Coordination:

Assist the AGM in planning and initiating projects, ensuring clear goals, deliverables, and timelines.
Collaborate with cross-functional teams to align project objectives with organizational strategy.

2. Risk and Issue Management:

Identify, document, and manage project risks and issues proactively.
Develop and implement mitigation strategies to ensure project continuity.

3. Execution and Monitoring:

Track project progress against defined milestones and timelines.
Support the preparation of project documentation, including reports, presentations, and updates for stakeholders.

4. Quality Assurance:

Ensure that all deliverables meet the required standards and specifications.
Assist in conducting quality checks and audits throughout the project lifecycle.

5. Stakeholder Communication:

Maintain regular communication with internal and external stakeholders to provide updates and address concerns.
Act as a liaison between the AGM, Project Manager, and team members.

6. Administrative Support:

Manage project-related documentation, including contracts, budgets, and schedules.
Provide logistical support for meetings, workshops, and other project activities.

7. Continuous Improvement:

Participate in post-project evaluations to identify lessons learned and opportunities for improvement.
Suggest and implement process enhancements to optimize project efficiency and effectiveness.

Project Operations Associate Qualifications

Education:

Bachelor’s degree in Business Administration, Management, or a related field.

Experience:

At least 1-2 years of experience in project management, operations, or a similar role.
Familiarity with project management tools like JIRA, Trello, or Microsoft Project.

Skills:

Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Analytical mindset with a problem-solving approach.

Desirable Attributes:

Certification in project management (e.g., PMP, PRINCE2) is a plus.
Ability to work independently and handle multiple tasks under tight deadlines.
Strong attention to detail and a commitment to excellence.

Why Join Us as Project Operations Associate?

Impactful Work: Contribute to projects that make a real difference in the lives of individuals and organizations.
Professional Growth: Gain hands-on experience and mentorship in project management and operations.
Dynamic Environment: Work in a collaborative and fast-paced setting that encourages innovation and creativity.
Flexibility: Enjoy the benefits of remote work while being part of a supportive team.

Interview Questions and Sample Answers for Project Operations Associate

1. Can you describe your experience with project management tools?

Sample Answer: I have experience using tools like JIRA and Trello for task management and progress tracking. For example, in my previous role, I used Trello to create and manage workflows for a cross-functional team, ensuring that tasks were completed on schedule.

2. How do you prioritize tasks when managing multiple projects?

Sample Answer: I use the Eisenhower Matrix to classify tasks based on urgency and importance. This approach helps me focus on high-priority activities while delegating or scheduling less critical tasks.

3. How would you handle a situation where a project is falling behind schedule?

Sample Answer: I would first identify the root cause of the delay by consulting with the team. Then, I would work with stakeholders to reallocate resources, adjust timelines, or redefine priorities to get the project back on track.

4. Can you give an example of a time you resolved a project-related conflict?

Sample Answer: In a previous project, two team members had conflicting views on resource allocation. I facilitated a meeting where each person presented their perspective, and we collaboratively devised a solution that balanced both concerns.

5. How do you ensure effective communication among stakeholders?

Sample Answer: I maintain regular updates through structured meetings, detailed reports, and collaborative tools like Slack or Microsoft Teams. Clear and consistent communication helps prevent misunderstandings.

6. What steps would you take to manage project risks?

Sample Answer: I identify potential risks during the planning phase and create a risk register to track and prioritize them. I also develop contingency plans to address high-priority risks proactively.

7. Describe a time when you successfully implemented a process improvement.

Sample Answer: I introduced a standardized reporting template in my previous role, which reduced report preparation time by 30% and improved clarity for stakeholders.

8. How do you handle feedback or criticism on your work?

Sample Answer: I view feedback as an opportunity to learn and improve. I listen carefully, ask clarifying questions, and implement changes to meet expectations.

9. What would you do if a team member was consistently missing deadlines?

Sample Answer: I would have a one-on-one conversation to understand the underlying issues, provide support or resources if needed, and set clear expectations for future deadlines.

10. How do you measure the success of a project?

Sample Answer: Success is measured against predefined KPIs, such as on-time delivery, budget adherence, and stakeholder satisfaction. I also consider the overall impact and alignment with organizational goals.