Job Title: Payment Operations Specialist, APAC
Company: Deel
Location: Remote (Anywhere in APAC)
Type: Full-Time
Department: COGS / Customer Operations / Fin-Tech Operations

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

What you will enjoy working on as Payment Operations Specialist

• Efficiently execute all processes and operations related to payments or our Deel-branded debit cards
• Accurately review and record data in our system and ensure consistency and precision
• Assist with payment or debit card inquiries or issues from our customers
• Coordinate with both internal cross-functional teams and our external partners on customer requests or issues
• Assist with providing payment or debit card expertise to improve processes, tooling, automation, and user experience
• Create and maintain process documentation

Requirements as Payment Operations Specialist

• You have 0-4 years of experience in an high-volume output operations team (your level/title will be based on your prior experience)
• You ideally have some experience at a scrappy startup especially within the FinTech industry.
• You have excellent written and verbal communication skills
• You are data-driven and have a structured approach to solving problems
• You are very organized and has an acute attention to detail
• You uphold a service-oriented mindset when working with internal and external teams
• You are willing to put in extra hours during our busy periods (typically around the end of month)
• You are able to work in an extremely fast-paced environment while maintaining quality and accuracy
• You are able to execute independently and maintain integrity in a fully remote company
• You are a fun and supportive teammate!

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy as Payment Operations Specialist

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.