Job Description – Operations Associate
Role: Partner Support(Operations Associate) – Email.
Acuittytech works with some of the largest companies in the world to provide them with the solutions they need to manage and grow their business. In just the last year, we have been growing consistently at over 300% year on year, and we owe it all to our employees. We have always been an employee-first organisation with one of the lowest attrition rates in the BPO and ITES industry.
Overview: If you’re looking for a job with stability, growth, and above all else, a great team to work with, you’re not going to get any better than Acuitty! Our growing company is searching for experienced candidates for the position of partner support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities:
- Responding to customer queries in a timely and accurate way, via email or chat
- Identifying customer needs and helping customers use specific features
- Analysing and reporting product malfunctions
- Work-from-home opportunity
- Night shift Allowance
- Frequent Overtime options
- Options for overtime at great pay
- Provide support to Sellers for the e-commerce platform of one of the world’s largest companies
- Paid training and OJT (On-the-Job training) with live support
- Complete knowledge base available for reference while you work
Eligibility:
- Good command of English communication in written.
- Reliable internet connection and must have its own system.
- Must be willing to work in night/rotational shifts (shifts change every 1 to 2 months)
- Will need to remain logged in to the common bridge for the entire duration of the shift
- Freshers are also welcome.
Working Details:
- 5 Working Days a week.
- Work From Home Opportunity
- Rotating shifts and week offs.
Remuneration:
- Salary: 12,000/- – 15,000/- per month.
About Company
AcuittyTech provides its customers worldwide with services and solutions required to excel in today’s business environment. Our goal is to not only solve short-term business and technology problems for our customers, but to create next-generation competitive advantages that drive your future growth and success.
