Job Description for Business Development Executive at NoBroker
Job Title: Business Development Executive (Sales Expert L-1)
Location: Pan India (Work from Home)
Salary: ₹12,000 (in-hand) + ₹2,000 (net allowance) + Incentives
Experience Required: 0-2 years
Openings: 100
About NoBroker
NoBroker.com is the world’s largest C2C marketplace in online real estate. As the 37th Indian startup to join the Unicorn club in 2021, NoBroker provides end-to-end services that cater to every real estate need of customers. It is a full-stack player in the prop-tech space and continues to revolutionize the real estate market by eliminating intermediaries. With a valuation exceeding $1 billion, NoBroker is at the forefront of innovation in the real estate industry.
For more information, visit: NoBroker.
Key Responsibilities for Business Development Executive
- Prospecting and Lead Generation:
- Identify business opportunities by targeting prospects from collected leads or secondary data sources.
- Conduct outbound calls to reach potential customers and establish a connection.
- Customer Engagement:
- Build strong relationships with prospects through effective communication.
- Understand customer requirements and recommend suitable solutions.
- Sales Execution:
- Sell products by demonstrating a thorough understanding of the services offered by NoBroker.
- Address customer concerns and provide solutions to close sales deals effectively.
- Follow-up:
- Perform daily follow-ups on older leads to ensure progress and customer satisfaction.
- Work proactively to convert new leads into sales.
- Service Quality:
- Maintain high service standards by adhering to the organization’s processes.
- Uphold NoBroker’s reputation as a reliable and customer-centric brand.
- Collaboration:
- Work closely with the sales and marketing team to meet targets and deadlines.
- Share feedback and insights to improve sales processes and enhance customer experience.
Business Development Executive Role Details
- Industry Type: Real Estate
- Department: Sales & Business Development
- Role Category: Retail & B2C Sales
- Employment Type: Full-time, Permanent
Business Development Executive: Requirements
- Education:
- Open to candidates with 10th, 12th, Diploma, Graduates, and Postgraduates. (0-3 years of experience)
- Skills:
- Excellent verbal and written communication skills.
- Strong interpersonal skills with good numerical and analytical ability.
- Effective decision-making skills.
- Proficiency in MS Office (Excel, Word).
- Language Proficiency:
- English and Hindi (mandatory), along with any of the following combinations:
- Kannada OR
- Telugu OR
- Tamil
- English and Hindi (mandatory), along with any of the following combinations:
- Technical Requirements:
- A laptop with a webcam.
- Reliable high-speed internet connection.
- Power backup.
- Availability:
- Must be flexible for a day shift (9 hours between 8 AM – 10 PM).
- Comfortable working 6 days a week with a weekday off.
- Attributes:
- Energetic, enthusiastic, and self-motivated.
- Ability to handle objections and convince customers effectively.
- Goal-oriented with a focus on revenue generation.
Training
Initial training will be provided to ensure employees understand the end-to-end sales process and can excel in their roles. The training will cover product knowledge, sales techniques, and system usage.
Business Development Executive: Key Skills
- Inside Sales
- Target Achievement
- Cold Calling
- Negotiation
- Cross-Selling
- Upselling
- Convincing Power
- Voice Process
- Communication Skills
- B2C Sales
Why Join NoBroker?
- Be part of India’s first prop-tech unicorn.
- Work in a dynamic and innovative environment.
- Enjoy a flexible work-from-home setup.
- Avail of competitive salary and performance-based incentives.
- Opportunity to grow and advance your career in the booming real estate industry.
Interview Questions and Sample Answers for Business Development Executive
- What do you know about NoBroker, and why do you want to work here?
- Answer: NoBroker is the world’s largest C2C online real estate platform and a unicorn startup. It eliminates intermediaries, making real estate transactions seamless for customers. I admire its innovative approach and success in the prop-tech space. I want to work here because of the dynamic work culture, growth opportunities, and the chance to contribute to a groundbreaking platform.
- How would you handle a customer who is hesitant to purchase our services?
- Answer: I would patiently listen to the customer’s concerns, empathize with them, and provide detailed information to address their doubts. I’d focus on the value and benefits of our services to build trust and confidence.
- How do you prioritize your tasks when managing multiple leads?
- Answer: I would use a systematic approach by categorizing leads based on urgency and potential conversion. I’d follow up with high-priority leads first and set reminders to ensure timely follow-ups with all prospects.
- What strategies would you use to close a difficult sale?
- Answer: I would identify the customer’s pain points and align our services as the solution. By using persuasive communication, offering testimonials, and creating a sense of urgency, I’d motivate the customer to make a decision.
- Describe a time when you met or exceeded a sales target.
- Answer: In my previous role, I was tasked with achieving a monthly sales target of 50 units. By leveraging cold calling, follow-ups, and personalized recommendations, I exceeded the target by 20%. This taught me the importance of persistence and customer-centric communication.
- What role does communication play in sales?
- Answer: Communication is the foundation of sales. It helps in building rapport, understanding customer needs, and conveying the value of the product. Effective communication ensures clarity and strengthens the customer’s trust.
- How would you handle a situation where a customer is dissatisfied with our service?
- Answer: I would empathize with the customer, apologize for their experience, and actively listen to their concerns. I’d offer a solution or escalate the issue to the concerned department to ensure their problem is resolved promptly.
- What motivates you to succeed in a sales role?
- Answer: I’m motivated by achieving targets, earning incentives, and the satisfaction of solving customer problems. The opportunity to grow professionally and contribute to the company’s success also drives me.
- How would you describe your approach to teamwork?
- Answer: I believe teamwork is about collaboration and shared goals. By communicating openly, sharing ideas, and supporting colleagues, I strive to contribute to the team’s success while achieving individual objectives.
- Are you comfortable working 6 days a week and handling rejection in sales?
- Answer: Yes, I’m comfortable with a 6-day workweek as I understand the demands of a sales role. Rejections are part of the process, and I view them as learning opportunities to improve my pitch and strategies.
Conclusion
This role is an excellent opportunity for individuals looking to build a career in sales and business development in a fast-paced and innovative environment. With comprehensive training and support, NoBroker equips its employees to excel and achieve their professional goals.