Job Description: Sales Academic Counselor (Fresher Only) – LawSikho
Position Overview
LawSikho, a pioneer in remote learning and professional upskilling, is seeking dynamic and ambitious Sales Counselors who can connect with potential learners, understand their career aspirations, and guide them toward transformative learning opportunities. This role is exclusively for freshers with a passion for sales and career counseling, offering a fantastic opportunity to start your career in a fast-growing organization.
Role: Sales Academic Counselor
Location: Remote (Work From Home)
Employment Type: Full-time
Weekly-Off: Friday and Saturday
Working Hours: 10:00 AM to 8:00 PM
Remuneration: ₹25,000 per month + performance and target-based incentives
Key Responsibilities for Sales Academic Counselor
- Lead Profiling and Engagement
- Make outbound calls to prospective learners to understand their career goals.
- Profile leads based on their aspirations and guide them in building a personalized roadmap to achieve their objectives.
- Information Dissemination
- Clearly and effectively explain program details, benefits, and enrollment processes to potential customers.
- Address customer queries and provide accurate information about courses and outcomes.
- Upselling and Cross-selling
- Identify opportunities to promote additional courses and programs that align with customer needs.
- Upsell relevant learning solutions to current learners for holistic growth.
- Customer Relationship Management
- Maintain strong post-sales relationships with learners, ensuring they receive adequate support and guidance.
- Respond to customer calls and queries promptly and with a customer-first attitude.
- Target Achievement
- Meet and exceed sales targets by identifying, nurturing, and converting leads.
- Achieve daily, weekly, and monthly KPIs to contribute to the company’s overall growth goals.
Sales Academic Counselor: Key Skills Required
- Sales Aptitude
Strong ability to engage in B2C sales through telecalling and career counseling. - Communication Proficiency
Exceptional fluency in both written and spoken English. A pleasant and persuasive tone is essential. - Interpersonal Skills
Ability to empathize with learners, actively listen to their concerns, and provide appropriate guidance. - Convincing Power
Strong capability to influence potential learners and inspire them to invest in their professional growth. - Multitasking Ability
Manage multiple leads and queries simultaneously while ensuring high customer satisfaction.
Sales Academic Counselor: Requirements
- Must possess excellent fluency in English with a pleasant demeanor.
- Ability to effectively communicate program details to diverse learners.
- Comfortable in engaging with people from varied professional and educational backgrounds.
- A good listener who can understand learner aspirations and provide tailored solutions.
- Open to learning and adapting to new sales techniques.
Why Join LawSikho?
- Innovative Mission
Be a part of a transformative movement to upskill Indian professionals for the global market. - Remote Work Culture
Work from anywhere in the world with a supportive and inclusive international team. - Career Growth
Enjoy fast growth opportunities with excellent performance-based incentives. - Wealth Generation
Get the chance to earn equity in the company, ensuring long-term wealth creation. - Zero Politics
Focus on delivering results in a transparent and meritocratic work environment. - Five-Day Work Week
Maintain a healthy work-life balance with only 40-hour workweeks.
About LawSikho
LawSikho is a leading company focused on talent arbitrage, enabling Indian professionals to secure remote work opportunities in various domains such as law, finance, content writing, social media, compliance, and virtual assistance. By empowering professionals with industry-relevant skills, LawSikho aims to contribute to India’s vision of generating $1 trillion in revenues by 2030 through the export of services.
With a learner-centric approach and a commitment to excellence, LawSikho has transformed the lives of thousands of professionals, helping them achieve higher earnings and better career prospects.
10 Interview Questions and Sample Answers for Sales Academic Counselor
- Why do you want to join LawSikho as a Sales Counselor?
Sample Answer: I am impressed by LawSikho’s mission of upskilling professionals and enabling them to secure remote work opportunities. I believe this role aligns perfectly with my skills in communication and my passion for guiding people toward achieving their career goals. - How would you handle a situation where a prospective learner is hesitant to enroll in a course?
Sample Answer: I would empathize with their concerns, ask questions to understand the reasons behind their hesitation, and provide relevant information to address their doubts. I would also highlight the value and long-term benefits of the course for their career growth. - What do you think is the most important skill for a Sales Counselor?
Sample Answer: Effective communication and the ability to empathize with customers are the most important skills. It’s essential to listen to their needs, address their concerns, and present solutions in a convincing yet respectful manner. - How would you manage your time effectively when handling multiple leads?
Sample Answer: I would prioritize my leads based on their level of interest and urgency. Using a CRM tool or maintaining a structured schedule would help me stay organized and ensure that I follow up with all leads in a timely manner. - Can you describe a time when you convinced someone to take an action they were initially reluctant about?
Sample Answer: During college, I helped a friend enroll in an online course they were skeptical about. I explained the benefits, shared success stories, and addressed their fears about time management. They eventually enrolled and thanked me later for encouraging them. - How would you explain the value of a LawSikho course to a learner who is unaware of online learning?
Sample Answer: I would start by explaining the flexibility and convenience of online learning. Then, I’d highlight how LawSikho’s courses are designed for real-world applications and provide tangible outcomes, such as better job opportunities and increased earnings. - What steps would you take to ensure a positive post-sales experience for learners?
Sample Answer: I would stay in touch with learners to ensure they’re comfortable with the course and provide timely assistance with any issues. Regular follow-ups and proactive communication would help build trust and satisfaction. - How do you stay motivated in a sales role where rejection is common?
Sample Answer: I see rejection as an opportunity to learn and improve my approach. By staying focused on my goals and celebrating small wins, I can maintain motivation and resilience in challenging situations. - How would you handle a difficult customer?
Sample Answer: I would remain calm and patient, listen to their concerns without interrupting, and address their issues respectfully. If needed, I would escalate the matter to a senior team member for resolution. - What are your long-term career goals, and how does this role fit into them?
Sample Answer: My long-term goal is to build a successful career in sales and customer relationship management. This role at LawSikho provides the perfect foundation to hone my skills, gain industry exposure, and contribute to a mission-driven organization.
