Walk-In Drive for International Chat Process at iQor – Noida
Company: iQor
Role: Customer Support Executive – International Chat Process
Job Location: Sector 62, Noida
Experience: 0–5 years
Employment Type: Full-Time, Permanent
Education: Undergraduate/Graduate (Any stream)
Industry: BPM / BPO
Department: Customer Success, Service & Operations
Role Category: Non-Voice (Chat Process)
Openings: 200
Walk-In Dates: 2nd July – 4th July
Walk-In Time: 2:00 PM – 5:00 PM
Walk-In Venue:
Embassy Galaxy, Tower C, Ground Floor,
Plot No. A-44 & 45, Sushil Marg, Block A, Industrial Area,
Sector 62, Noida – Near Electronic City Metro Station
About iQor
iQor is a globally recognized BPO company with operations in North America, Europe, and Asia. Headquartered in Florida, USA, iQor provides customer service, technical support, collections, and accounts receivable management services across multiple industries.
With over 40 international call centers, iQor combines human expertise with smart technologies to deliver exceptional customer experiences for some of the world’s top brands. At iQor, employees are empowered, supported, and offered long-term career paths.
This current hiring drive is for the International Chat Process at our Noida campus, and it is a work-from-office role.
Job Overview
Are you ready to kickstart or grow your career in international customer service? iQor is hiring Customer Support Executives for its International Chat Process in Noida. If you have strong written communication skills, the ability to handle multiple customer queries, and are open to working in a fast-paced environment, this role is for you.
Key Highlights
- 💼 Role: International Chat Process (Non-Voice)
- 🏢 Location: Sector 62, Noida – Close to Electronic City Metro
- 🕐 Working Days: 5 Days a Week (Work From Office)
- 🔁 Shifts: Rotational Shifts
- 🚖 Cab Facility: One-side cab available for both male and female employees
- 📅 Interview Mode: Walk-in only (No virtual interviews)
Job Responsibilities
- Handle customer interactions through live chat, resolving queries in a professional and timely manner.
- Manage multiple chats simultaneously while maintaining quality and accuracy.
- Follow company-provided guidelines and process flows.
- Deliver an exceptional customer experience in every interaction.
- Document customer issues, feedback, and resolutions accurately.
- Work as part of a team to meet performance metrics including resolution time, quality, and satisfaction.
- Escalate unresolved queries or technical issues as per the escalation matrix.
Eligibility Criteria
Education:
- Undergraduates and Graduates from any stream are eligible.
- Final year students not pursuing regular college can also apply.
- Strong written English skills are mandatory.
Experience:
- Freshers and experienced candidates (up to 5 years) are welcome.
- Prior BPO or international chat process experience will be an advantage.
- Candidates with excellent communication and typing speed are preferred.
Skills Required:
- Proficiency in English written communication.
- Fast and accurate typing skills.
- Customer service mindset and ability to multitask.
- Basic computer and internet navigation knowledge.
- Flexibility to work in rotational shifts, including weekends.
Salary Details
- In-hand Salary: Based on experience and interview performance
- Performance-Based Incentives: Lucrative monthly incentives for top performers
- Cab Facility: One side cab provided for both male and female employees
Interview Process
The selection process includes 4 simple rounds:
- HR Screening
- Typing and Writing Assessment
- Operations Round
- Final HR Discussion
Walk in with your updated resume and be prepared to take a short written communication and typing test.
Walk-In Details
Dates: 2nd July – 4th July
Time: 2:00 PM – 5:00 PM
Venue:
Embassy Galaxy, Tower C, Ground Floor
Plot No. A-44 & 45, Sushil Marg, Block A,
Industrial Area, Sector 62, Noida
Nearest Metro: Electronic City Metro Station
Documents to Carry
- Updated resume (hard copy preferred)
- One government-issued photo ID (Aadhar, PAN, Voter ID)
- Recent passport-size photograph
- Educational qualification proof
- Experience letters (if applicable)
Frequently Asked Questions (FAQs)
Q1. Is this a work-from-home or office role?
This is strictly a work-from-office role at Sector 62, Noida.
Q2. Is there any virtual interview option available?
No. Only walk-in interviews are conducted for this role.
Q3. Can freshers apply for this job?
Yes, freshers with good communication skills are encouraged to apply.
Q4. Are undergraduates eligible?
Yes, undergraduates are also eligible. No minimum academic qualification is required.
Q5. What is the salary range?
Depending on experience and interview performance. Additional incentives are available.
Q6. What are the working hours?
This is a rotational shift job with 5 working days per week. Weekends and night shifts are part of the rotation.
Q7. Is this a voice-based process?
No, this is a non-voice (chat-only) international process.
Q8. What is the nearest metro station?
The nearest metro station is Electronic City, which is within walking distance of the office.
Q9. Is typing speed important?
Yes. Since this is a chat-based role, fast and accurate typing is crucial.
Q10. Will there be training provided?
Yes, selected candidates will undergo structured training before joining live operations.
Why Join iQor?
- Work with a global BPO leader with a presence across 40+ countries.
- Opportunity to work in an international process and build customer service skills.
- Steady salary with bonus opportunities through incentives.
- Career advancement paths and internal promotion policies.
- Safe and accessible office location in a prime Noida business area.
Disclaimer: This post is for educational purposes only and made with the intent to help people. This website & this post do not provide financial advice. All the information given in the post is taken from official sources only. It Comes Under EDSA
