Job Title: Associate, Fund Administration (Core IS) – India
Location: Remote (Preferred Location: Mumbai)
Working Hours: 9 AM to 6 PM ET (Night Shift in India)
Company: Juniper Square
About Juniper Square
Juniper Square is a rapidly growing company dedicated to unlocking the full potential of private markets. Our focus is on digitizing the administration and management of privately owned assets such as commercial real estate, private equity, and venture capital. These assets make up a significant portion of the financial ecosystem but remain largely inaccessible to the general public. By leveraging cutting-edge technology, we aim to bring efficiency, transparency, and accessibility to private markets.
Our company values innovation and collaboration. We support our employees with flexible work options, including fully remote work, hybrid models, and physical office locations in San Francisco, New York City, and Bangalore. If you’re passionate about transforming financial markets and contributing to a dynamic, value-driven organization, Juniper Square is the place for you.
Position Overview
We are looking for an Associate, Fund Administration (Core IS) to join our growing Investor Services team. This team plays a crucial role in supporting fund administration and deal services for our clients. As an Associate, you will act as a trusted partner to private equity firms and their investors, performing a wide range of operational and administrative tasks. This role requires excellent communication, organization, and analytical skills.
You will gain hands-on experience in fund administration, investor services, and compliance while working closely with clients to streamline their operations. This is an excellent opportunity for individuals who are highly adaptable, proactive, and eager to grow within the financial services industry.
Job Description: Fund Administration
Key Responsibilities as Fund Administration
- Fund Administration & Investor Services: Assist private equity customers in managing their investor data, fund operations, and compliance requirements.
- Software Utilization: Use Juniper Square’s proprietary software to support fund administration and investor services.
- Investor Position Management: Perform workspace management tasks such as investor position creation, data entry, and reviewing financial records for accuracy and completeness.
- Fundraising Support: Assist clients during fundraising by articulating the value of Juniper Square’s software and ensuring smooth investor onboarding.
- Customer Relationship Management: Monitor customer health, address inquiries, and escalate critical issues to internal teams when necessary.
- Compliance & Risk Management: Ensure that all fund administration tasks comply with regulatory requirements and company policies.
- Payment Processing & Treasury Management: Manage financial transactions such as logging Limited Partner (LP) contributions and processing payments.
- Process Improvement: Identify and suggest operational enhancements, automation opportunities, and best practices for improving efficiency.
- Collaboration: Work closely with internal teams such as Product, Engineering, and Customer Success to provide feedback and enhance customer experience.
- Reporting & Documentation: Maintain detailed records, generate reports, and document key fund administration processes for future reference.
Qualifications & Skills: Fund Administration
- Experience: 0-2 years in fund administration, investor services, or a related financial services role.
- Educational Background: Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.
- Integrity & Ethics: High level of integrity and a commitment to ethical decision-making.
- Communication Skills: Strong written and verbal communication skills with the ability to explain financial concepts clearly.
- Analytical Thinking: Ability to analyze financial data, identify discrepancies, and implement solutions effectively.
- Self-Starter: Proactive and capable of taking ownership of projects with minimal supervision.
- Adaptability: Ability to work in a fast-paced, evolving environment while managing multiple projects.
- Tech-Savvy: Comfortable working with financial software, data management tools, and Microsoft Excel.
- Attention to Detail: Strong organizational skills with an eye for detail in financial documentation and transactions.
- Problem-Solving: Ability to assess situations, evaluate options, and implement effective solutions.
Benefits & Perks
- Comprehensive Healthcare: Health, dental, and vision coverage for employees and their families.
- Life Insurance: Company-sponsored life insurance policy.
- Mental Wellness Programs: Access to mental health and wellness support services.
- Meal Vouchers: Monthly meal vouchers for employee well-being.
- Paid Time Off: Industry-leading vacation package in addition to national holidays.
- Leave Policies: Paid family leave, medical leave, and bereavement leave.
- Retirement Savings Plans: Contribution options to secure financial stability for the future.
- Work-From-Home Allowance: Monthly internet reimbursement and home workstation setup support.
- Learning & Development: Opportunities for professional growth through training programs and mentorship.
Interview Questions & Answers for Fund Administration
1. What do you understand about Juniper Square and its mission?
Answer: Juniper Square aims to digitize private markets to bring transparency and efficiency to the financial ecosystem. By leveraging technology, the company enhances fund administration and investor services, helping private equity firms manage their investments more effectively.
2. Can you explain the role of fund administration in private equity?
Answer: Fund administration involves managing financial records, investor relations, compliance, and reporting for private equity funds. It ensures that fund managers can focus on investment strategies while the administrative functions are handled efficiently.
3. How would you handle a situation where a client is dissatisfied with our services?
Answer: I would listen actively to understand the client’s concerns, empathize with their situation, and propose a suitable resolution. If necessary, I would escalate the issue to the appropriate team while keeping the client informed.
4. Can you describe a time when you had to work under pressure?
Answer: In my previous role, I managed multiple fund administration tasks during a high-volume period. By prioritizing tasks, staying organized, and communicating effectively, I successfully met all deadlines without compromising quality.
5. How proficient are you with financial software and data analysis?
Answer: I am proficient in financial software tools like Excel, fund accounting software, and data management systems. I can analyze financial data to identify trends and ensure accuracy in fund administration tasks.
6. How would you explain a complex financial concept to a client with limited knowledge?
Answer: I would break down the concept into simple terms, use analogies if necessary, and provide visual aids or examples to ensure clarity. I would also encourage questions and confirm their understanding.
7. Why do you want to work at Juniper Square?
Answer: I am impressed by Juniper Square’s mission to revolutionize private markets through technology. The company’s emphasis on innovation and customer service aligns with my career aspirations in fund administration.
8. How do you ensure accuracy in fund administration tasks?
Answer: I double-check my work, follow established processes, use financial software for validation, and maintain thorough documentation. Attention to detail is crucial in fund administration to prevent errors.
9. Describe a time when you had to adapt to a new process or technology.
Answer: In a previous role, my team adopted new fund administration software. I quickly learned its features, assisted colleagues in the transition, and contributed to process improvements, ensuring a smooth implementation.
10. How do you prioritize tasks when handling multiple projects?
Answer: I assess the urgency and impact of each task, create a structured schedule, and use productivity tools to track progress. Effective communication with stakeholders also helps in setting realistic deadlines.