Tech Mahindra is hiring for Customer Service Voice Role – Work From Home
Domain – Customer service Voice
Language Required – Both English & Hindi
Location : Pan India
Qualification – HSC, Graduate, Post-Graduate
Salary Package – INR 13,500/- – INR 15,000/-
Shifts – Rotational Shifts
Job Description (Customer Service Voice)
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer through open and interactive communication.
- Provide accurate , valid and complete information by using the right methods/tools.
- Handle customer complaints ,provide appropriate solutions and alternatives.
- Keep records of customer interactions , process customer accounts and file documents.
- Follow communication procedures ,guidelines and policies .
Mandate System Requirement –
- Laptop or Desktop with minimum Core i3 gen 7 processor
- RAM – 8 GB or above
- Genuine Windows 10 or 11
- Minimum 20 MBPS Internet Speed (Broadband connection)
- Noise cancelling headphones
- Power Backup
Role: Customer Service
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations – Other
Education: Graduation Not Required
About company
Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra has over 138,000 employees across 90 countries.
Company InfoAddress:
Tech Mahindra Limited – India
