Position: Customer Service – Blended Process
Company: Reliance Jio
Location: Remote (Hiring office located in New Delhi)
Salary: ₹2 – 2.5 Lacs P.A. (up to 2.7 LPA based on experience)
Openings: 50
Age Criteria: 18 to 40 years
About the Role
Reliance Jio invites applications for a Customer Service role in the blended process, offering an exciting opportunity to work with India’s largest telecom company. This is a permanent work-from-home position designed for individuals with excellent English communication skills, providing support via chat, email, and inbound/outbound calls.
Key Responsibilities as Customer Service – Blended Process
- Customer Support: Handle customer queries through chat, email, and calls.
- Blended Process: Manage both inbound and outbound communications, ensuring a seamless customer experience.
Requirements: Customer Service – Blended Process
- English Proficiency: Excellent verbal and written communication skills in English.
- Experience: Minimum 6 months of experience in BPO (voice or non-voice process) preferred.
- Education: Graduates and undergraduates with excellent English communication skills are welcome to apply.
- Technical Requirements: Must have a personal laptop and a reliable broadband connection.
- Other Criteria: Not hiring currently enrolled students.
Additional Information
- Work Schedule: 6 days a week, with 1 rotational day off.
- Shift Timings: Rotational shifts, including night shifts.
- Working Hours: 9 hours per day.
- Interview Timings: 10 AM to 6:30 PM.
About Reliance Jio
Reliance Jio is a forward-thinking, innovative organization on a mission to digitally transform India. At Jio, we bring creativity and vision to life, developing future-ready products that empower billions of Indians. Join us in building a digital future and be a part of the Digital India Movement.
Company Address: Ground Floor, Reliance Corporate Park, RCP, Navi Mumbai, Thane, Maharashtra, India
