Position: Associate Financial Ops Specialist
Experience: 0 to 1 year(s)
Salary: Not Disclosed by Recruiter
Location: Remote (Hiring office located in Bengaluru)
Shift Timings: 6 pm to 3 am IST
Education: B.Com/BBA graduates (Pass out year: 2024)
Employment Type: Full Time, Permanent
About the Company
Deltek is a leading global provider of enterprise software and information solutions for project-based businesses. Our mission is to help organizations of all sizes maximize productivity and revenue. We take immense pride in fostering a balanced, values-driven environment that empowers our employees to deliver their best work. Recognized globally for our workplace culture, we offer a supportive and inclusive environment for professional growth and success.
Role Summary: Associate Financial Ops Specialist
As an Associate Financial Ops Specialist, you will play a critical role in managing processes that span customer inquiries, sales orders, delivery, and invoicing. Your contributions will help streamline financial operations, ensuring accuracy and efficiency in billing, collections, accounts receivables, and related activities.
Key Responsibilities as Associate Financial Ops Specialist
- Oversee processes from customer inquiries to sales order delivery and invoicing.
- Ensure accurate and timely creation and issuance of customer invoices.
- Support billing processing activities, including collections, order management, and account receivables.
- Handle order fulfillment, order processing, and journal entries.
- Collaborate with internal teams and customers to address queries and resolve issues.
- Analyze and solve lower-complexity problems within financial operations.
- Follow detailed instructions on new assignments and moderate instructions on routine tasks.
- Maintain a high level of ownership and accountability for assigned tasks.
Required Qualifications: Associate Financial Ops Specialist
- Bachelor’s degree in Commerce or Business Administration (B.Com/BBA).
- Fresh graduates (2024 pass-outs) or those with up to 1 year of experience.
- Strong understanding of invoicing, collections, account receivables, and order management.
- Excellent verbal and written communication skills.
- Ability to work in US time shifts and remain flexible for other shifts if required.
- Commitment to high-quality work within given timelines.
- Basic knowledge of financial systems and journal entries.
Key Skills: Associate Financial Ops Specialist
- Finance Operations
- Accounts Receivable
- Order Management
- Billing Processing
- Financial Operations
Why Join Us?
- Opportunity to work with a global leader in enterprise software.
- Flexible remote working environment.
- Exposure to international clients and processes.
- Inclusive and values-driven company culture.
- Recognition and growth opportunities within the organization.
Interview Questions and Answers for Associate Financial Ops Specialist
General Questions
1. Can you tell us about yourself?
Answer: “I am a recent graduate in Commerce/Business Administration with a strong interest in financial operations. During my studies, I gained knowledge of financial processes like invoicing, accounts receivable, and order management. I am eager to contribute to a company like Deltek that values precision and teamwork.”
2. What interests you about this role?
Answer: “I am excited about this role because it aligns with my educational background and passion for finance. I look forward to learning and contributing to the financial operations processes and gaining experience in a global organization.”
Skill-Based Questions
3. What do you understand about accounts receivable?
Answer: “Accounts receivable refers to the outstanding invoices or money that customers owe to a company for goods or services delivered. It involves tracking payments, following up on overdue invoices, and ensuring the timely collection of funds.”
4. How would you ensure accuracy in billing processes?
Answer: “I would double-check all customer data, invoice details, and payment terms before processing an invoice. Additionally, I would use tools or systems that flag potential errors and maintain clear communication with the team to resolve discrepancies.”
5. How familiar are you with journal entries?
Answer: “I have a basic understanding of journal entries, which involve recording business transactions in the accounting system. For example, when a company receives payment from a customer, it’s recorded as a debit to cash and a credit to accounts receivable.”
Behavioral Questions
6. Can you describe a time you had to solve a problem under pressure?
Answer: “During my internship, a customer’s invoice was recorded incorrectly. I quickly reviewed the order details, identified the error, and coordinated with my supervisor to correct the invoice within the deadline.”
7. How do you handle feedback?
Answer: “I welcome feedback as an opportunity to improve. For example, during a project, my mentor suggested a more efficient method for organizing data, which I adopted, and it improved my work quality.”
Scenario-Based Questions
8. A customer disputes an invoice. How would you handle this?
Answer: “I would first listen to the customer’s concern to understand the issue. Then, I would cross-check the invoice details with the records and coordinate with the team to resolve the discrepancy quickly and professionally.”
9. What would you do if you had conflicting deadlines?
Answer: “I would prioritize tasks based on urgency and importance. I would communicate with my supervisor about the conflicting deadlines and ensure that all tasks are completed within acceptable timeframes.”
Company-Specific Questions
10. Why do you want to work for Deltek?
Answer: “I am inspired by Deltek’s commitment to innovation and its inclusive work culture. I am excited about the opportunity to contribute to a global leader in enterprise software and grow my skills in financial operations.”
