Job Description
Excellent Opportunity at Amazon for Amazon Customer Support Role / Voice/Non Voice (Work from Home Opportunity). Come be a part of Earth’s Most Customer Centric Company. (Pune candidate will be allocated WFO role)
Desired Candidate Profile as Amazon Customer Support
- Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
- Excellent English communication is Mandate
- Should be comfortable to work for Night Shifts and flexible shift/ week offs
- Salary Base Pay : 250000 to 433000 LPA/-
Additional Benefits:-
- Zeta Meal Card – INR 1100/month i.e. INR 13200/- PA
- Internet Allowance – INR 1250/month i.e. INR 15000/- PA (Work from Home)
- Travel Allowance – INR 4000/month i.e INR 48000/PA or Cab pick-drop facility (Work from Office)
- Health insurance benefits up to INR 5.0 Lacs
- Night Shift Allowance – INR 150/shift
- Overtime Allowance as per business requirement.
- 5-day working week with 2 consecutive days off. (The off days change based on business requirement)
Instruction for Applying and Completing Online Assessment :
- To apply & complete the assessment, you will need a laptop/PC with Webcam and headphone with good microphone.
- Do not apply from mobile phone or Tablet.
- Assessment should be attempted in an undisturbed environment with Stable internet connection (minimum 20Mbps)
- Assessment should be attempted only on a laptop/ desktop with functioning web camera & usage of Headphone with microphone is must Must be proficient in English
- Please do not take help during the assessment as the process is entirely recorded.
Limited Requirement Don’t Miss this Opportunity
Role: Customer Retention – Voice / Blended /Amazon Customer Support
Salary: 2.5-4.25 Lacs P.A.
Industry: BPO / Call Centre
Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Employment Type: Full Time, Temporary/Contractual