Job Description: Business Development Executive – Airblack Technologies
Position: Business Development Executive (BDE)
Company: Airblack Technologies
Location: Remote (Hiring Office in Delhi/NCR)
Experience: 0 – 5 Years
Industry Type: Education / Training
Department: Sales & Business Development
Role Category: BD / Pre-Sales
Employment Type: Full Time, Permanent
Education: Graduation Not Required
Languages Required: Proficient in Hindi and English
About Airblack Technologies
Airblack is India’s largest online skilling academy and a prominent player in the edtech industry. It empowers individuals to become micro-entrepreneurs or access flexible work opportunities through its innovative Do-It-Together (DIT) courses. Since its inception, Airblack has trained over 35,000 students across 200+ cities, specializing in courses for Makeup Artists and Bakers. Their goal is to help students launch their businesses as freelancers, studio owners, or earning influencers.
The company’s accomplishments include:
- Backing by marquee investors such as Info Edge Ventures, Elevation Capital, and the Michael & Susan Dell Foundation.
- Being featured on the Forbes Asia 100 to Watch 2024 list.
- Recognition by the Beauty & Wellness Sector Skill Council and Skill India as a government-certified beauty skilling partner.
Airblack boasts a stellar team of ex-entrepreneurs, VCs, and professionals from companies like Bain & Co., Urban Company, and Swiggy, and graduates from institutions like IITs, NIFT, and DU. With its headquarters in Gurgaon, Airblack is shaping the future of skill-based education in India.
Key Responsibilities for Business Development Executive
- Student Counseling:
- Engage with prospective students to provide detailed guidance about Airblack’s makeup, beauty, and other courses.
- Build rapport with students through various communication channels (calls, video counseling, chat).
- Sales & Revenue Generation:
- Convert leads into paying course participants by effectively communicating the value and benefits of Airblack’s programs.
- Drive enrollment numbers and meet or exceed revenue targets consistently.
- Event Participation:
- Be an active participant in video counseling sessions, tele-calling initiatives, and admission events to boost student enrollment.
- Operational Excellence:
- Maintain and update records of client interactions and sales activities in the CRM.
- Track and analyze sales performance metrics and take corrective actions as required.
- Team Collaboration:
- Work closely with marketing and operational teams to align sales efforts with overall business goals.
- Share feedback and insights to improve course offerings and sales strategies.
- Language Proficiency:
- Use fluent Hindi and English communication skills to effectively interact with a diverse clientele.
Why Join Airblack as Business Development Executive
1. Growth Opportunity:
- Join the launch team for South Business Operations and be part of a rapid expansion from 0 to 50 counselors.
- Get fast-track promotion opportunities within 6-12 months based on performance.
2. Women-Centric Environment:
- Airblack’s team comprises over 100 counselors led by women leaders across Delhi and Mumbai, providing a supportive environment for women in sales.
3. Attractive Perks and Incentives:
- Airblack offers one of the most rewarding incentive policies in the edtech industry, with top counselors earning Rs. 10,000 to Rs. 75,000 monthly in incentives.
- Quarterly rewards like sponsored trips, electronic gadgets, and other goodies are also available.
4. Purpose-Driven Role:
- Empower women by counseling them to start their businesses or livelihoods. Airblack’s counselors help over 200 women launch businesses annually.
5. Stable Company with a Stellar Culture:
- Airblack’s sustainable growth model ensures job stability.
- Work in a collaborative environment alongside a stellar team of professionals with expertise in business, technology, and education.
6. Flexible Work Setup:
- As a remote role, you enjoy the flexibility to work from anywhere while being part of a leading edtech company.
Business Development Executive Skills and Qualifications
1. Educational Background:
- Graduation is not mandatory, but a background in sales, marketing, or education is preferred.
2. Professional Experience:
- Experience in business development, B2C sales, or edtech is a strong advantage.
- Candidates with experience in educational sales or counseling are highly preferred.
3. Technical Skills:
- Proficiency in using CRMs and basic productivity tools (MS Office Suite).
4. Language Skills:
- Fluency in Hindi and English is mandatory to interact effectively with a diverse client base.
5. Interpersonal Skills:
- Strong communication and persuasion skills.
- Ability to build relationships and empathize with clients.
- Problem-solving and conflict resolution capabilities.
Sample Interview Questions and Answers for Business Development Executive
1. Can you explain how you would counsel a prospective student about Airblack’s courses?
Answer: I would start by understanding the student’s needs, aspirations, and challenges. Then, I would provide a detailed explanation of how Airblack’s courses align with their goals. By highlighting key benefits, like industry recognition and hands-on training, I’d build their confidence in our programs and address any concerns they might have.
2. How would you handle objections during a sales call?
Answer: I would listen carefully to the objection, acknowledge the client’s concerns, and provide tailored solutions. For example, if affordability is an issue, I’d explain our incentive programs or payment plans to make the course more accessible.
3. What motivates you to work in a business development role?
Answer: I enjoy the challenge of connecting with people and driving results. The opportunity to help individuals transform their lives through education and skills training is particularly fulfilling for me.
4. How would you handle a situation where a student enrolls but later wants to cancel?
Answer: I would have an open conversation to understand their reasons for cancellation. If possible, I’d address their concerns and provide alternatives to help them stay enrolled. If they still wish to cancel, I would follow company policies to process the request efficiently.
5. Can you share an example of a successful sales pitch you’ve made in the past?
Answer: In my previous role, I successfully converted a hesitant lead by tailoring the pitch to their unique needs and demonstrating how our product provided immediate value. This personalized approach resulted in a long-term customer relationship.
6. What strategies would you use to boost enrollments during admission events?
Answer: I would focus on engaging presentations, addressing FAQs in real-time, and offering limited-time incentives to create urgency. I’d also leverage testimonials from successful students to build trust and credibility.
7. How do you ensure productivity while working remotely?
Answer: I maintain a structured daily schedule, use productivity tools to track tasks, and set clear goals. Regular communication with my team and periodic self-assessments help me stay on track.
8. Why do you think Airblack’s mission aligns with your career goals?
Answer: Airblack’s mission to empower individuals through skill-based education resonates deeply with my desire to make a meaningful impact. Being part of an organization that supports micro-entrepreneurship aligns with my career aspirations.
9. How would you manage leads effectively to ensure conversions?
Answer: I would prioritize leads based on their stage in the sales funnel, follow up consistently, and tailor my approach to each prospect’s needs. Regular analysis of lead data would help me identify areas for improvement.
10. How would you contribute to the team’s success in achieving revenue targets?
Answer: By consistently meeting individual targets, sharing best practices with colleagues, and collaborating on strategies to improve team performance, I would contribute to achieving and exceeding revenue goals.
