Job Description: Inside Sales Executive

Company: Info Edge
Role: Inside Sales Executive
Location: Noida
Type: Full Time, Permanent
Walk-In Date: 8th January (Wednesday)
Time: 10:00 AM – 3:00 PM
Venue: C-133, Sector 2, Noida (Nearest metro station: Noida Sector 15)

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About Info Edge

Info Edge is India’s leading consumer internet company, driving innovation in recruitment, real estate, matrimony, and education through its robust product portfolio. Its flagship brand, Naukri.com, is the market leader in the recruitment business with 67+ million resumes and 5 million job listings. Info Edge combines cutting-edge technology, AI, and machine learning to deliver superior value to its clients and customers.

With a culture that promotes creativity, innovation, and meritocracy, Info Edge has established itself as a pioneer, investing in businesses like Zomato.com and PolicyBazaar.com, and setting benchmarks in the internet industry.

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Role: Inside Sales Executive

Educational Qualification: Any Graduate/Postgraduate
Desired Experience: 0-4 years

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Job Objective

The primary objective of this role is to sell customized services to job seekers, such as resume writing and profile highlighting, and help them expedite their job search.

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Key Responsibilities for Inside Sales Executive

1. Connect and engage with pre-generated leads via outbound calls (80-100 calls daily).
2. Explain the benefits of Naukri FastForward services to new customers.
3. Initiate repeat sales through follow-up calls with existing customers.
4. Develop in-depth knowledge of products and services to recommend solutions based on customer needs.
5. Consistently meet or exceed daily and monthly call volume and sales targets.
6. Achieve sales targets through new customer acquisition and growth/revenue from existing customers.
7. Adhere to quality standards and processes within defined metrics.

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Inside Sales Executive Required Skills

• Excellent communication skills.
• Strong active listening and convincing skills.
• Client handling ability.
• Capacity to manage stress and rejection.
• Flexibility with rotational shifts and offs.

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Desired Skills

• Prior experience in sales, business development, or voice process preferred.
• Solution-oriented with effective problem-solving skills.
• Knowledge of various online portals is a plus.

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Why Join Us?

• Opportunity to work with an industry leader in internet-driven business solutions.
• Exposure to innovative and cutting-edge technologies.
• A culture that fosters professional growth and skill enhancement.

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Interview Questions and Answers for Inside Sales Executive

For Freshers

1. Why do you want to work with Info Edge?
   Answer: I am inspired by Info Edge’s mission to innovate and transform lives. The opportunity to work with Naukri.com, a market leader, excites me as it offers both learning and growth in the sales domain.
2. How would you convince a customer to purchase Naukri FastForward services?
   Answer: I would explain how these services enhance their job search by improving their resume visibility, offering expert guidance, and providing a competitive edge in securing interviews.
3. How would you handle a customer who says they don’t need the service?
   Answer: I’d actively listen to their concerns, address their doubts, and highlight how the service aligns with their career goals, emphasizing its value.
4. What is your understanding of outbound sales?
   Answer: Outbound sales involve proactively reaching out to potential customers via calls or emails to introduce and sell products or services.
5. What steps would you take to meet sales targets?
   Answer: I’d prioritize daily tasks, maintain consistent follow-ups, understand customer needs thoroughly, and refine my sales pitch based on customer feedback.

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For Inside Sales Executive Experienced Candidates

1. Describe your experience in sales or business development.
   Answer: In my previous role, I made 80+ calls daily, achieved sales targets consistently, and built strong client relationships by providing tailored solutions.
2. How do you handle rejection in sales?
   Answer: I view rejection as an opportunity to learn and improve. I analyze feedback, adjust my approach, and stay motivated to achieve better results.
3. What strategies do you use for upselling services?
   Answer: I analyze customer needs, highlight complementary services, and explain how these add value, ensuring the customer understands the benefits.
4. How do you ensure customer satisfaction during the sales process?
   Answer: By actively listening, addressing concerns, being transparent, and providing solutions that genuinely meet the customer’s needs.
5. How do you stay motivated to achieve sales targets consistently?
   Answer: I set personal milestones, celebrate small wins, and focus on the positive impact my work has on customers’ careers.