1. Customer Support / Success Executive Work From Home – iConsultera
📍 Location: Remote (India)
🕒 Type: Full-Time
🎓 Experience: 0–2 years
🌟 About the Role
iConsultera is on the lookout for a proactive and empathetic Customer Support / Success Executive to assist users of tech-based products or services. You’ll be the voice of the company, helping customers resolve issues, learn how to use products, and stay satisfied over time.
🔧 Responsibilities
- Resolve user issues via chat, email, and phone in a timely, professional manner
- Onboard and train new users for seamless product adoption
- Monitor customer satisfaction, retention, and escalate issues to the tech team
- Be the customer advocate internally by gathering feedback
🧠 Key Skills Required
- Familiarity with CRM tools like Zendesk, Freshdesk, or Zoho Desk
- Excellent written and verbal communication skills
- Problem-solving mindset and basic technical troubleshooting
- Customer-first attitude and active listening
📈 2. Sales Development Representative (SDR) Work From Home – Keka HR
📍 Location: Remote
🕒 Type: Full-Time
🎓 Experience: 0–2 years (Freshers Welcome)
🌟 About Keka HR
Keka HR is an award-winning HR SaaS company helping thousands of businesses automate payroll, employee engagement, and HR workflows. Their growth team is expanding and they’re hiring Sales Development Representatives to drive business growth.
🔧 Responsibilities
- Identify, research, and reach out to potential HR decision-makers
- Conduct cold calls, emails, and LinkedIn outreach to generate interest
- Qualify leads based on pain points and set up demos with Account Executives
- Maintain detailed interaction records in CRM tools like HubSpot or Salesforce
- Collaborate with the marketing team on campaigns
🧠 Key Skills Required
- Strong communication and persuasion skills
- Basic knowledge of sales funnels and SaaS is a plus
- Resilience and a growth mindset
- CRM familiarity and professional writing ability
📊 3. Accounts Coordinator Work From Home – Outsourced
📍 Location: Remote
🕒 Type: Full-Time
🎓 Experience: 1–3 years preferred (Freshers with Excel skills may apply)
🌟 About Outsourced
Outsourced is a premier remote staffing company with global clients. Recognized as a Great Place to Work, the company offers excellent perks, medical benefits, and learning opportunities. As an Accounts Coordinator, you’ll play a crucial role in payment processing and financial reporting.
🔧 Responsibilities
- Manage weekly customer payments and update financial records
- Reconcile accounts and assist in preparing quarterly P&L reports
- Use Excel and Xero software to maintain financial accuracy
- Collaborate with internal finance and account managers
- Ensure compliance and maintain error-free documentation
🧠 Key Skills Required
- Intermediate to advanced Excel knowledge
- Accuracy in data entry and reconciliation
- Experience with Xero or other accounting software
- Attention to detail and basic understanding of financial reports
- Hindi language skills are a plus
🎯 Why These Work From Home Roles Are Great for You
All three positions offer:
✅ Work From Home flexibility
✅ Career growth and mentorship
✅ Freshers welcome – ideal for new grads
✅ Fast-paced environments to build your professional skills
✅ Hands-on experience with industry-standard tools
🎓 10 Common Work From Home Interview Questions with Sample Answers
Whether you’re applying for a role in customer success, sales, or finance, these questions often pop up. Here are sample answers you can adapt for your next interview:
1. Tell me about yourself.
Sample Answer:
I’m a recent graduate with a strong interest in remote-first roles where I can grow quickly. I’ve completed internships in both customer service and sales and enjoy working with people, solving problems, and learning about new tools.
2. Why do you want this job?
Sample Answer:
I want to start my career in a role that allows me to interact with customers, learn industry tools, and grow in a fast-paced environment. This position aligns with both my interests and long-term goals.
3. What are your strengths?
Sample Answer:
I’m a good communicator, organized, and a fast learner. I adapt quickly to tools like CRMs or Excel, and I’m known for staying calm and solution-focused when under pressure.
4. Describe a time you handled a tough situation.
Sample Answer:
During my internship, a customer was unhappy due to a delay in delivery. I acknowledged their frustration, apologized, and followed up with the logistics team. I kept the customer updated and helped resolve the issue. They later thanked me for my transparency.
5. How do you handle feedback?
Sample Answer:
I see feedback as a growth tool. I ask clarifying questions to understand it better and immediately try to apply it. It’s helped me improve both my communication and productivity in past roles.
6. How do you prioritize your tasks?
Sample Answer:
I start my day by reviewing all tasks and deadlines, then sort them by urgency and importance. I use tools like Google Calendar or task lists to ensure I meet all expectations without missing details.
7. What tools or software have you used?
Sample Answer:
I’ve used tools like Google Workspace, Trello, and Excel. I also have basic familiarity with CRMs like HubSpot and accounting tools like Zoho Books.
8. What would you do if a customer/client was unhappy?
Sample Answer:
I’d listen actively to understand the issue, empathize with their concerns, and take immediate steps to resolve it or escalate it. Keeping them informed and ensuring they feel heard is key.
9. What do you know about our company?
Sample Answer (for Keka HR):
I know Keka is a leading HR SaaS platform in India, helping businesses automate HR and payroll functions. I’m particularly impressed by how user-friendly and scalable your platform is for SMEs.
10. Where do you see yourself in 2–3 years?
Sample Answer:
I see myself in a mid-level role, leading a small team or managing key accounts. I’m excited to grow within the company and take on more strategic responsibilities as I gain experience.
